FAQ

Answers for clients, runners, and new visitors.

Everything important about errands, runner onboarding, payments, proof, verification, and support in one place.

What is Fetchr?

Fetchr is a local errand marketplace where clients request services and runners offer trusted help across active cities.

Who can sign up?

Clients can sign up to request errands. Runners can sign up to publish services, complete verification, and receive offers in approved categories.

How are runners shown to clients?

Clients browse available services by market, then create errands and compare offers from runners who match the service and location.

When can a runner start working?

A runner usually needs approved verification and approved service categories before placing offers or being fully active on the platform.

How do payments and payouts work?

Client payments are collected through supported rails, then runner earnings flow through the wallet and payout method saved on the account.

What if something goes wrong with an errand?

Clients and runners can use chat, upload proof where required, and contact support if an errand needs clarification, escalation, or dispute handling.